Essager 65W GaN USB C Charger Digital Display PD Fast Charging

FAQ:

Q1: Why is there a short power outage when charging two or three devices at the same time?

A1: When multiple devices are connected at the same time, plugging in a new device or unplugging any device from the charger will cause a brief charging pause for other devices.
This brief outage is due to the redistribution of power from the charger. (When you connect 3 devices, power will be efficiently distributed among the three ports to ensure you get the best possible charge.)

Q2: How to get the best performance from All charging ports?

A2: When you need to use 2 or more charging ports at the same time, in order to maximize the output power, if you are charging two devices at the same time, it is recommended to use the C1+C2(65W Max)/C1+A(63W Max) ports first used, it is not recommended to use a combination of C2 + A, as the power output will be small in this case.

Q3: Why can’t the charger use fast charge?

A3: Our chargers are compatible with most fast charging protocols, but except for a small number of devices that cannot support fast charging, (for example, xiaomi devices do not support turbo fast charging). Please confirm whether your device supports it before purchasing. If you are not sure, please contact our customer service.

If you have any questions, please contact our customer service, we will Give You a professional answer within 24 hours, thank you

Essager Team