Why Do My Headphones Keep Cutting Out? How to Fix Wireless Headphones That Keep Cutting Out


Wireless headphones have become increasingly popular in recent years, offering convenience and freedom of movement. However, one frustrating issue that many users encounter is their headphones cutting out or losing connection intermittently. This can disrupt your listening experience and leave you wondering why it’s happening and how to fix it. In this article, we will explore the possible reasons behind this problem and provide you with some troubleshooting steps to resolve it.

Possible Causes of Headphones Cutting Out

There are several factors that can contribute to your wireless headphones cutting out. Understanding these causes can help you identify the root of the problem and find an appropriate solution. Here are some common reasons:

  1. Interference: Wireless headphones rely on radio frequency signals to transmit audio. Interference from other electronic devices, such as Wi-Fi routers, microwaves, or cordless phones, can disrupt the signal and cause your headphones to cut out.
  2. Distance from the Audio Source: The range of wireless headphones varies depending on the model. If you move too far away from the audio source, the signal may weaken, resulting in intermittent audio or complete disconnection.
  3. Battery Issues: Low battery levels can cause your headphones to cut out. Ensure that your headphones are adequately charged before use.
  4. Obstacles: Physical obstructions between your headphones and the audio source, such as walls or furniture, can weaken the signal and lead to intermittent audio.
  5. Software or Firmware Problems: Outdated or faulty software or firmware in your headphones or audio source can cause connectivity issues and result in audio cutting out.

How to Fix Wireless Headphones That Keep Cutting Out

Now that we have identified some possible causes, let’s explore some troubleshooting steps to fix your wireless headphones:

  1. Minimize Interference: Keep your headphones away from other electronic devices that may cause interference. Move your headphones and audio source away from Wi-Fi routers, microwaves, and cordless phones.
  2. Stay within Range: Ensure that you are within the recommended range of your wireless headphones. Moving too far away from the audio source can weaken the signal and cause audio dropouts.
  3. Charge Your Headphones: Check the battery level of your headphones and charge them if necessary. Low battery levels can result in audio interruptions.
  4. Remove Obstacles: Position yourself and your audio source in a way that minimizes physical obstructions. Clear any obstacles between your headphones and the audio source for better signal reception.
  5. Update Software/Firmware: Check for any available updates for your headphones and audio source. Updating the software or firmware can often resolve connectivity issues and improve performance.
  6. Reset and Pair: If the problem persists, try resetting your headphones and pairing them again with the audio source. Consult the user manual or manufacturer’s website for specific instructions on how to do this.


Experiencing audio dropouts or intermittent connection issues with your wireless headphones can be frustrating. By understanding the possible causes and following the troubleshooting steps mentioned above, you can often resolve these issues and enjoy uninterrupted audio. Remember to minimize interference, stay within range, ensure sufficient battery levels, remove physical obstacles, and keep your software/firmware up to date. If the problem persists, it may be worth contacting the manufacturer for further assistance. Happy listening!

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